2013
Bachelor of Development Communication
Cebu Technological University
My Skills and Competencies
Social Media Management
Amazon VA
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2022
Cyberbacker
(Inside Sales Agent ( part time) /Appointment Setter)
Converts prequalified leads and generates new business with existing customers by using upselling tactics
2021
-
2022
TDCX Philippines
(Technical Advisor)
Provides technical leadership, guidance and direction on the design, development, security, infrastructure, testing and implementation functions of information management systems.
2015
-
2021
Accenture Inc
(Technical Associate/service desk)
-Provide technical support for resolution of user IT problems, incidents, issues, requests and queries.
-Liaise with other support teams, or product teams as required to resolve requests/issues in a timely manner.
-Ensure proper documentation, notification, escalation, tracking and follow up of all incidents.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Amazon VA
I help you, from listing creation to product research, competitor analysis and Amazon listing optimization.