2019
Bachelor of Arts in Christian Education (Theology)
International Grace Bible Institute
LET ME HANDLE THE DETAILS SO YOU CAN FOCUS ON SUCCESS
Hello! I'm Sheila Grace Palma, a proactive virtual assistant known for my meticulous attention to detail and proactive approach to support, with a background in Administrative tasks, Data Entry, Cold calling, Quickbooks, Graphic design, Email management, and Processing paperwork. I've mastered the art of multitasking and problem-solving to provide seamless support. From managing calendars to handling emails, I'm here to lighten your workload and help you focus on what matters most.
My strengths include:
• Organizational wizardry: I excel at managing schedules, tasks, and projects, keeping everything in perfect order.
• Adaptability: I thrive in fast-paced environments and can quickly adjust to new challenges and technologies.
• Attention to detail: I meticulously handle every task to ensure accuracy and quality in all aspects of my work.
• Time management: I prioritize tasks effectively, maximizing productivity and meeting deadlines.
Your success is my priority. Let's make it happen efficiently and seamlessly!
My Skills and Competencies
Researcher
Graphic Designer
Executive Assistant
Intuit Quickbooks
Data Entry
Certificates
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My Experience and Education
2024
-
Present
PRO VA PH
(Executive Assistant Trainee)
• Data Entry
• Calendar Management
• Communication Handling
• Research and Analysis
• Planning and booking travel arrangements
• Organizing and maintaining important
documents for easy access and reference
2023
-
2024
Virtual Buddy
(Customer Service Representative)
I excel in providing excellent and supported customers by promptly responding to inquiries by phone. Resolved customer issues, and offered informed guidance on products and services. My experience includes collaborating with cross-functional teams to enhance the overall customer experience and drive continuous improvement.
2021
-
2023
Shade Tree Express LLC
(Administrative assistant/ Operations)
• Overseeing day-to-day office operations
• Coordinating and scheduling
• Creating, editing, and maintaining documents
as well as organizing files for easy access
• Data Entry and Record-Keeping
• Email management
• Intuit Quickbooks
2019
-
2021
Shade Tree Express LLC
(Dispatcher)
• Communication Management
• Scheduling and Coordination
• Problem-solving
• Record Keeping
• Monitoring and Tracking
My Services
Graphic Designer
Create visual concepts to communicate ideas that inspire, inform, and captivate consumers.
Data Entry
Inputting, updating, and managing various types of data into computer systems or databases.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.
Web Researcher
Search the Internet for information on a wide variety of topics.