2016
More Info About Me
I'm the eldest among my siblings. I'm a homebody but also love to go to the beach from time to time. If I'm not reading in my free time, I'm usually binge- watching. I have 5 year BPO experience. I started in 2016, but was an ESL tutor before that. I'm familiar with tools like Google Sheets, Word, Zendesk, Slack, and Salesforce.
My Skills and Competencies
Bookkeeping
Data Entry
Content Writing
Social Media Manager
Certificates
My Experience and Education
2019
-
2022
Uber
(Community Operations Specialist)
Provide reliable support to driver-partners, provide guidance in their sign up process or issues with their accounts.
2018
-
2019
TaskUs
(Client Analyst (Quality Assurance))
Audit tickets (chat/email) of the agents and provide feedback. Calibration with the Client regarding the process of handling tickets.
2016
-
2018
TaskUs
(Care Services Team)
Chat and Email support for drivers/customers.
My Services
Content Writing
Content writing is the fine-tuned art and structural science of creating digital media content.
Bookkeeping
Related to preparing bank deposits, verifying receipts, preparing invoices, and more.
Social Media Manager
Social Media Manager