Associate in Hotel and Restaurant Management
Columban College Olongapo City
Columban College Olongapo City
My responsibility is to do a weekly plan of content to be approved by the owner before posting on their Instagram feeds and story.
I am the Social Media Manager of my own page which accumulated an organic 1.1k followers. I plan and execute social media marketing campaigns. This includes, making my own logo, creating social media posts and tracking engagements. I also respond to customer queries and complaints. This includes answering questions, resolving issues, and providing excellent customer service.
I work with the computer scheduling program to create revise and review with the respective Department Managers for approval prior to distribution. I am responsible for keeping staff's data onboard upon their embarkation up until they disembark the ship.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.