1998
BS Nursing
St. Jude College of Nursing
More Info About Me
Hello! I’m Sharon Grace O. Go, but you can call me Sha. I’m 48 years old, happily married, and a proud mother of two amazing college-aged daughters. I live in Quezon City.
I am a Registered Nurse with one year of bedside experience. Beyond nursing, I’ve had a dynamic career journey, including a year as a Customer Service Representative for a local telecom account and another year as a Travel Specialist. Most recently, I worked as an Email Support Representative for nine years.
I pride myself on being flexible, self-motivated, and hardworking. I adapt quickly to changes and challenging situations and always ensure tasks are completed on time and with dedication.
To see more about my qualifications and projects, kindly refer to my portfolio.
My Skills and Competencies
Lead Generation
Social Media Management
Data Entry
Medical VA
Certificates
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My Experience and Education
2015
-
2024
TaskUs Inc.
(Teammate)
Identify safety issues
Route safety issues to the appropriate team for proper solution
Ensure safety issues are properly addressed
2013
-
2014
PhilTravelClub
(Travel Specialist)
Assigned as Sales agent for Airline tickets
Answers general inquiries about the fares from different airlines that caters from US going to Manila, Philippines
2024
-
2024
ProVA PH
(Data Entry - Trainee)
Underwent training, during which my mentor assigned projects and tasks. These included creating a list of customers with mortgages in California and compiling a list of the Top 20 Non-Profit CEOs in Miami, Florida.
2008
-
2009
Smart Icon
(Customer Service Representative)
Provide information and guidance from the phone to callers.
Handle complaints, suggestions and inquiries of customers.
2020
-
2024
FAVB Essentiales
(Social Media Manager)
Create and manage content of the FB page.
Engage with the customers.
Plan and launch campaigns.
2024
-
2024
ProVA PH
(Medical VA - Trainee)
As part of my training, my mentor assigned tasks that included designing a Medical History Form and setting up an Online Doctor Appointment process.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Medical VA
Providing general administrative support, Managing patient records, and Technical skills
Lead Generation
Sales & Marketing, Customer Relationship Management, B2B Marketing, and Facebook Ads Manager