Blank Year
Bachelor of Science in Information Technology
Silliman University
More Info About Me
She's a people person who enjoys meeting new individuals; learning about their lifestyles which she finds interesting and enjoyable. She likes making people feel at ease when they are in her company by finding common ground with them. She's also a detail-oriented person who pays attention to details, identifies mistakes then finds a way to quickly resolve them. She is able to handle multiple tasks on a daily basis and finish them on time. Sharmaine owns a rabbit name, Ollie. She enjoys cooking, singing, and reading and she also dabbles in crafts like crocheting.
My Skills and Competencies
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator
Certificates
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My Experience and Education
May 2019
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May 2020
Qualfon Dumaguete
(Customer Service Representative)
• Converses over the phone with customers to provide information about goods or services, take or enter orders, close accounts, or get complaints' specifics.
• Keep a record of all communications with customers, including any transactions, and note any questions, concerns, or comments received, as well as any subsequent actions.
• Verify that the proper adjustments were made to address the customer's issue.
• Resolve customer service or billing complaints by performing activities such as exchanging merchandise, refunding money, or adjusting bills.
September 2019
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September 2020
Lasting Impact LLC
(Instagram and Marketing Sales)
• Gather foreign-based data for analysis with additional account visits to sell products to customers for the company.
• Performed research for social media strategy and executed attained knowledge to reach a wider scope of potential clients in a competitive work field with client interaction, analyses, and audience identification.
My Services
Social Media Management
Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.
Facebook Ads Management
Facebook ads by getting inspiration from a few of our ad examples that have seen success.
Graphic Design
Graphic design is a craft where professionals create visual content to communicate messages.