Bachelor of Science in Tourism Management
La Consolacion College-Caloocan
Detailed-oriented and Results-driven professional with seven years in online business management, two years in social media management, and one year as a Sales Encoder. Skilled in digital marketing, content creation, and audience engagement, with expertise in Facebook page management, sales strategies, and business operations.
La Consolacion College-Caloocan
• Upload and update product details, prices, and images on e-commerce platforms or social media.
• Respond to customers inquiries.
• Confirm orders, and shipping and ensure timely delivery.
• Follow up customer feedback and ensure satisfaction.
• Accurately input sales transactions, invoices, and customer details into the system.
• Track sales performance daily, weekly, and monthly and generate reports.
• Update stock levels and ensure accurate product records.
• Prepare and verify invoices, receipts, and other sales-related documents.
• Assist clients with inquiries, orders, and payment processing.
• Writing blog posts and social media captions.
• Respond to customer inquiries via email, chat, and social media.
• Managed calendar method to set priorities
• Assist with email management, appointment scheduling, and file organization.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.