2015
BACHELOR OF SECONDARY EDUCATION
PAMPANGA STATE AGRICULTURAL UNIVERSITY
More Info About Me
I am a hard-working honest individual, a good timekeeper, and always willing to learn new skills and able to work independently in a busy environment and also within a team setting. I am a motivated and driven person with a passion for continuous growth and learning. I adapt quickly to challenges and have great problem-solving abilities. I am a punctual and motivated person who can produce high standards of work.
My Skills and Competencies
Appointment Setting
Customer service
Time Management
Data Entry
Lead Generation
Certificates
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My Experience and Education
2016
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2017
SUTHERLAND GLOBAL SERVICES
(CUSTOMER SERVICES REPRESENTATIVE)
•Providing proactive customer outreach and
delivering information about a company’s offering
•Identify and assess customers’ needs to achieve
satisfaction
•Handle customer complaints, provide appropriate
solutions and alternatives within the time limits;
follow up to ensure resolution
2015
-
2016
TALKINGNET GLOBAL EDUCATION INC.
(ESL TEACHER)
• Teach English language skills to non-native speakers, including reading, writing, speaking, and listening.
• Provide constructive feedback to students to help them improve their language skills.
• Use a variety of teaching methods, materials, and technology to engage students and enhance their learning.
• Provide constructive feedback to students to help them improve their language skills.
My Services
Data Entry
Maintaining accurate and organized information within an organization's databases and systems.
Customer Service
Customer service is a key component of building a positive brand reputation and fostering customer loyalty.
Appointment Setting
Helping companies connect with potential clients and move them through the sales funnel.
Sales
Identifying potential customers, understanding their needs, and persuading them to make a purchase