Hey I am Shannen

More Info About Me

I am a dedicated and detail-oriented Management Accounting graduate with experience balancing work and studies as a former working student. My strong analytical skills, coupled with a passion for leadership and problem-solving, allow me to contribute effectively to any team. I am highly adaptable and thrive in dynamic environments. Beyond my professional interests, I enjoy traveling, reading self-help books, and exploring new culinary experiences through cooking. I am eager to apply my skills and knowledge to add value to an organization while continuing to grow both personally and professionally.

Shannen Mikahela D. Barral
Cebu City, Philippines
Freelancer
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My Skills and Competencies

Customer Service
Social Media Management
Bookkeeping Expert
Data Entry
Content Creator

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2023
Bachelor of Science in Management Accounting

University of Cebu- Main Campus

2024 - 2025
Amazon Operation Services Philippines Inc.
(Seller Support Associate)

As an Amazon Seller Support Associate, my role involves assisting third-party sellers with account management, policy compliance, and troubleshooting issues related to listings, orders, payments, and fulfillment. I provide timely and accurate solutions via email, chat, and phone while ensuring a seamless selling experience.

2021 - 2024
Amazon Operation Services Philippines Inc.
(Customer Service and Technical Support Associate)

As an Amazon Technical & Customer Service Associate, my role involves providing sellers with both technical assistance and customer support to ensure a smooth selling experience on the platform. I troubleshoot system issues, assist with listing errors, order management, and payment concerns while ensuring compliance with Amazon’s policies.

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Bookkeeping Expert

Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.

Customer Service

Providing prompt, professional, and friendly support to customers by addressing inquiries, resolving issues, and ensurin


Works

Photo and Video Editor

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Cebu City,
Philippines


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