2023
Bachelor of Science in Accounting Information System
Cagayan State University-Andrews
Virtual Assistant l Social Media Manager l Data Entry Specialist l Graphic Artist
Hello! I’m Shaniah, and I love helping entrepreneurs and businesses make their daily tasks easier. I have experience in Social Media Management, Data Entry, Graphic Design and Customer Service with a strong passion for helping businesses grow and stay organized. I bring a combination of creativity, accuracy, and strategic thinking to every project I handle. With that, I am able to help clients streamline their operations while building a strong and engaging online presence. Whether you need someone to manage your schedules, boost your social media engagement, create eye-catching graphics, or handle data with precision, I’m here to make your workflow easier and your brand stronger.
Let’s work together to bring your ideas to life and achieve your business goals!
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Customer Support
Certificates
My Experience and Education
2025
-
2025
Freelance
(Social Media Manager)
Plans, creates, and manages content across social media platforms to enhance brand presence, engagement, and growth. Develop strategies tailored to target audiences, monitor analytics, and adjust campaigns to maximize results. Responsibilities include creating posts, managing accounts, responding to followers, and collaborating with marketing teams to align social media efforts with business objectives. Combines creativity, communication skills, and analytical thinking to craft compelling content, build community, and maintain a consistent brand voice.
2022
-
2025
Freelance
(Graphic Artist)
I'm passionate about turning ideas into eye-catching visuals. I create logos, social media graphics, infographics and other digital or print designs using tools like Photoshop and Canva. I love working closely with clients or teams to make sure every design reflects the brand, connects with the audience, and meets project goals. With attention to detail and a flair for creativity, I aim to make every project unique and engaging. I enjoy keeping up with design trends and experimenting with new styles to bring fresh, professional, and impactful visuals that help businesses and brands stand out.
2025
-
2025
SM Appliance Center Inc.
(Sales Assistant)
Helps customers choose appliances, provides product information, and addresses questions or concerns. Record sales, and maintain daily sales logs. Organize the store, restock shelves, assist with inventory, and support promotions. The role requires good communication, basic math, customer service skills, and flexibility to work shifts including weekends and holidays.
2023
-
2023
Alorica
(Customer Experience Agent)
Assists customers through phone, chat, or email. The job involves answering questions, solving problems, handling complaints, and updating customer account information. Agents are expected to communicate clearly, stay calm under pressure, and provide accurate solutions. The work is computer-based, usually in a call-center setting, and may involve shifting schedules (including nights or weekends). Basic computer skills, good English communication, and a customer-service attitude are required.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Customer Support
Responding to inquiries, resolving concerns with accuracy while maintaining an exceptional service experience.
Graphic Design
Create visually appealing and impactful designs that communicate ideas clearly and effectively.