Hey I am Shanerose

More Info About Me

I’m currently a Virtual Assistant for Clientlook by Lightbox for 5 years. We’re one of the Back- Office assistants that helps real estate clients from different countries like US, UK, Australia. Skilled in helping them organizing and managing their contacts. We do import properties nationwide from Lightbox to make real time updates on their sales, financial history, demographics. We log activities regarding on their (tours, calls, email, etc.). Committed to providing exceptional customer service & accuracy in data entry and database management.

Shanerose V. Cadavona
Laoag City, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Bookkeeping Specialist
Data Entry
Content Creator

Certificates

Xero Certificate
Xero Internship Completion Certificate

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2008
Diploma in Multimedia Arts

STI Laoag

2024 - 2024
Digital Bytes Financial Services
(Virtual Bookkeeper)

- Importing data to Xero accounting software
- Inputting supplier’s invoice & sales invoice
- Tracking Inventories
- Payroll processing
- Bank Reconciliation
- Generating of financial reports such as Trial Balance, Balance Sheet, Profit & Loss, Aged Receivables, Aged Payables, Inventory Item Details, BAS Statement, IAS Statement, and Journal Report

2022 - 2024
Clientlook by Lightbox
(Virtual Assistant)

- Importing properties data files to CRM
- Inputting business card & property brochure & reports.
- To make sure log updates to their contacts, activities from their - clients & deal history.
- Add new deals & invite client participants.
- Schedule their meetings & task for their clients and team members.
- Calling client who’s credit card and subscription need to renew or got expired.

2018 - 2019
Accenture Philippines – Ilocos Norte
(Technical Support)

- Receiving calls/e-mail from work from home employees of Accenture for clarification/s and/or concern/s.
- Diagnose and resolve technical hardware and software involving internet connectivity applications they needed for their work.
- Escalate out-of-scope and/or gray areas to Level 2 point of contact.
- Make sure to follow up & e-mail employees regarding their concern if it’s resolved or need further assistance.

2015 - 2018
Avion BPO Corporation
(Tenant Researcher)

- Calling tenants to verify if they’re still in the same building, address & unit.
- Checking the data that we gather from the tenants if they’re accurate by double checking on their website or google search
- Gathering information from the building or property data & listing information is precise. We’re using Loopnet Crexi, Realtor.com, Trulia

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Bookkeeping Specialist

Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Laoag City,
Philippines


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