I have been a Virtual Assistant for Clientlook by Lightbox for 5 years. We’re one of the Back-Office assistants that help real estate clients from different countries like the US, the UK, and Australia. Skilled in helping them organize and manage their contacts. We do import properties nationwide from Lightbox to make real-time updates on their sales, financial history, and demographics. We log activities regarding their (tours, calls, email, etc.). Committed to providing exceptional customer service & accuracy in data entry and database management.
STI Laoag
- Importing data to Xero accounting software
- Inputting supplier’s invoice & sales invoice
- Tracking Inventories
- Payroll processing
- Bank Reconciliation
- Generating of financial reports such as Trial Balance, Balance Sheet, Profit & Loss, Aged Receivables, Aged Payables, Inventory Item Details, BAS Statement, IAS Statement, and Journal Report
- Analyzing video footage of sewer and pipeline systems to identify defects such as cracks, blockages, and other structural issues.
- Accurately labelling and classifying defects using a standardized framework.
-Maintain detailed and consistent documentation of findings.
- Collaborate with team members to ensure high-quality output and adherence to project standards.
- Importing properties data files to CRM
- Inputting business card & property brochure & reports.
- To make sure log updates to their contacts, activities from their - clients & deal history.
- Add new deals & invite client participants.
- Schedule their meetings & task for their clients and team members.
- Calling client who’s credit card and subscription need to renew or got expired.
- Receiving calls/e-mail from work from home employees of Accenture for clarification/s and/or concern/s.
- Diagnose and resolve technical hardware and software involving internet connectivity applications they needed for their work.
- Escalate out-of-scope and/or gray areas to Level 2 point of contact.
- Make sure to follow up & e-mail employees regarding their concern if it’s resolved or need further assistance.
- Calling tenants to verify if they’re still in the same building, address & unit.
- Checking the data that we gather from the tenants if they’re accurate by double checking on their website or google search
- Gathering information from the building or property data & listing information is precise. We’re using Loopnet Crexi, Realtor.com, Trulia
Search the Internet for information on a wide variety of topics.
Full responsibility for managing the day-to-day accounts function ensuring Sage and Xero are accurate and up to date.
Customer & Technical Support
Social Media Management
Data Analyst