Hey I am Shanen Jean

More Info About Me

I've been working in the BPO industry for almost 5 years. I handle non-voice and voice accounts for customer service, technical support with a little bit of knowledge of financials.

I do have experience working as Hotel and Restaurant Receptionist. My recent experience is Recruitment which you can see in my job history. I started as an appointment setter up to a full-cycle recruiter.

I consider myself hardworking, reliable, dependable, helpful, organized, and cooperative.
I'm a more type of Kinesthetic learner, the more I experienced or do the task or duty been assigned to me the more I'll get better as a worker.

Shanen Jean Pacatang
Bacoor City, Philippines
Freelancer
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My Skills and Competencies

Appointment Setter
Recruitment
Social Media Manager
Facebook Ads Management
Data Entry
Content Creator

Certificates

1

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2013
Associate in Information Technology

AKLAN STATE UNIVERSITY

November 2021 - Present
24HRPO
(Human Resource Specialist)

-Delivers offshore-based IT recruitment services to our clients in the US.
-Covers different tasks in the areas of active and passive sourcing which includes sourcing, screening, interviewing, and evaluating candidates
-Researches new technologies and makes recommendations on additional candidate pools and recruiting techniques, after evaluating market conditions
-Fosters long-term relationships with candidates and clients

2019 - 2019
Boracay Beach Club
(Front Desk Officer)

-Greet, register, and assign a room to guests of the hotel.
-Made and confirmed reservations.
- Keeps record of room availability and guest accounts manually or using a computer.
- Contacted housekeeping or maintenance staff when guests report a problem in the hotel.
- Post charges, such as those for the room, food, liquor, or telephone call to the ledger manually or by using a computer.
- Reviewed accounts and charges with the guests during the check-out process.

May 2022 - Present
Star Nursing LLC
(Sourcing Specialist)

Sourcing, job posting, building a pipeline of candidates, reviewing and screening resumes, and interviewing potential candidates. Join FB travel groups for CNAs, LVNs, and RNs for sourcing. Checking online licensure/certification, and verification prior to reaching out to potential candidates. Gathering/collecting documents/requirements for interested candidates for the completion of the profile. Assist Full cycle recruiter to submit a potential candidate to a client.

November 2019 - November 2021
ISTA Solutions
(US Recruiter/ Appointment setter)

Calling applicants for phone screening, making sure candidates are qualified for the position, and setting up an interview or orientation for the facility/Client. Managed to reach a quota of 170 attempts per day and 6 sets of interviews per day. Managed to reach a quota of 170 attempts per day and 6 sets of interviews per day. Managed to parse candidates' resumes and enter demographics into ATS (QuickBase). Sending daily, and weekly reports directly to the clients.

My Services

Appointment Setter

Setting up appointment in outlook, google calendar

Data Entry

Quickbook, Data information, Candidate information, etc

Social Media Management

Social Media Marketing is telling the world you’re a rock star. Content Marketing is showing the world you are one.

Facebook Ads Management

Facebook ads by getting inspiration from a few of our ad examples that have seen success.

Graphic Design

Graphic design is a craft where professionals create visual content to communicate messages.

Recruitment

Been trained to search/source candidates on different job boards or through the company's database, or other online sour


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Bacoor City,
Philippines


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