2020
BS Civil engineering- Undergraduate
Technological Institute of the Philippines
More Info About Me
Hi! I’m Shana — a curious, detail-loving multitasker who enjoys turning simple tasks into something organized, clear, and a little bit fun. I work with product listings, basic SEO, and email handling, but what I really enjoy is making information easier to understand and creating smooth experiences for people.
I’m the type who likes to learn new things, solve small everyday challenges, and find better ways to get things done. I enjoy working in supportive teams, connecting with people, and adding a friendly touch to whatever I do.
Always growing, always improving — and always ready for the next creative challenge.
My Skills and Competencies
Social Media Management
SEO Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
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(Virtual Assistant Roles)
Conducted data entry tasks, including inputting and organizing large datasets
(e.g., over 500 website checks and 150+ grant details).
Provided administrative support, such as sending over 1,000 job applications,
managing systematized databases, and handling file management
(download/re-upload).
Ensured quality control by comparing websites for errors and troubleshooting
application bugs during beta testing.
Utilized tools like Google Workspace and Microsoft Office Suite for efficient
task management.
2023
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2024
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(Technical Support Representative)
Provided outstanding customer service and support by resolving telephone
inquiries.
Navigated computer systems to track calls, gather information, and
effectively resolve customer issues or queries.
Product Lister / WooCommerce Coordinator August 2025 to present
Create, update, and manage product listings in WooCommerce, ensuring accurate titles, descriptions, pricing, attributes, and categories.
Apply basic SEO practices including keyword research, optimized product titles, meta descriptions, and image alt tags to improve search visibility.
Upload and organize product images, ensuring proper formatting and consistent presentation across the store.
Monitor product listings to identify errors, missing information, or optimization opportunities.
Handle customer and vendor emails, providing clear, timely, and professional communication.
Collaborate with internal teams to implement product updates and maintain accurate inventory information.
Maintain organized workflows and documentation to support smooth daily operations and efficient product management.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
SEO Expert
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.