Hey I am Shaira

My Career and Personal Journey

I'm Shaira, a remarkable 28-year-old. I am sharing my life with two adorable children.

My most enormous burden in life is not finishing my college course, a Bachelor of Science in Business Management at STI College of Paranaque, because I had my firstborn child at an early age. At that time, I focused on finding a job instead of studying.

My first job was as a service crew of a very famous fast food chain for six years. I got promoted as an admin crew member and a team leader.
Working in fast food is very fulfilling because I have met many customers who have tested my strength, patience, and professionalism. After working for a long time in the food industry, I decided to pursue one of my dream jobs in the BPO industry.

In 2017, I was hired by a BPO company with a line of business in shipping and logistics that had been in operation for almost three years. Then, I decided to grow my career by applying to another BPO company, my previous job as a data processing analyst. After working for 1 year at that company, I was promoted to level two again, meeting our partners through Zoom to fix their issues, including technical issues, payment, and partner support.

Over the course of my ten years of work, I have come to understand that even if an individual does not complete their studies, they can still achieve their dreams if they possess determination and choose to learn and strive in life. Now, I'm going to introduce the freelancing life. Currently enrolling in different niches and attending in-depth trainings to expand my knowledge.

As a working mom, my quote in life is, "Never stop learning to pursue your dreams!"

Shaira V. Mercado
Parañaque, Philippines
Freelancer
Check my CV View Work Hire Me

My Skills and Competencies

Social Media Management
Graphic Designer
Data Entry
Content Creator
Hashtag researcher

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
November 8th - November 10th, 2024
Bookkeeping Solutions by ABPG - QUICKBOOKS BOOKKEEPER

- Gained information on:

- BASIC ACCOUNTING INTRODUCTION TO QBO
1. Accounting Vs Bookkeeping
2. Chart of Accounts
3. Identify Transactions and Journal Entry
4. Post Journal to Ledger
5. Trial Balance
6. Record Adjusting Entries
7. Prepare Adjusted Trial Balance
8. Prepare Financial Statements
9. Bank Reconciliation
10.BIR Business Registration
11.VAT and NON-VAT Registered Businesses (Tax Dues and Books of Account)

- QUICKBOOKS ONLINE
1. Registration and Sign In
2. Subscription Levels and Settings
3. Navigating Quickbooks Online
4. QBO Accounts and Settings
5. Chart of Accounts
6. Inventory Management
7. Sales and Payments
8. Suppliers and Purchase
9. Reports
10. Online Banking
11. QBOA and Proadvisor Certification Overview

2015-2017
STI College Parañaque (Bachelor of Science in Business Management)

College undergrad

2024 - 2024
PRO-VA - GENERAL VIRTUAL ASSISTANT

- Learned more knowledge about niches
- Learned about the tools and equipment
- Duties and responsibilities per niches

2024 - 2024
PRO VA ( Facebook Media - Buyer / Ads Manager Trainee)

- Gained experience in navigating to Meta Business Suite and Ads Manager
- Developed skills being creative doing an ads.

2024 - 2024
The Social Armi Trainee (General Social Media Manager)

- Gained experience in planning and scheduling of a creative content.
- Expanded my knowledge in Social Media Growth Strategy, Content Creation, Graphic Design, and Hashtag Research.
- Researching of competitor’s business goals

2021 - 2024
Support Ninja Inc.
(Data Processing Analyst 2)

For PS Workstream:
- Partner Support Representative Level 3
- Handles email and calls of a strategic nature
III. Behavioral Competencies
● Communications
● Problem and Decision Making
IV.JOB QUALIFICATIONS:
Ability to process data fast and produce accurate results
Ability to closely follow process workflows implemented by team leaders and team manager
Excel proficiency is a requirement
Must possess above average English communication skills
Able to communicate clearly and effectively with fellow consultants, leadership, and client contacts

2017 - 2020
Seidopro Global Inc
(Documentation Associate)

Offshore Export team that receiving DR and converting into ESI or SI through the use of OPUS system.

2014 - 2017
Jollibee Foods Corporation/Generation One Resource
(Service/Admin Crew/ Team Leader)

Handling store fund / Transact with banker upon picking up the store sales and changing bills/Handling manpower/Cashier

My Services

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Content Creator

Promote companies' products and services by developing copy for websites, social media, marketing materials.


Works

QuickBooks Bookkeeper

Social Media Management

Media Buyer/Facebook Ads ...

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Parañaque,
Philippines


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