2022
Bachelor of Secondary Education Major in Mathematics
Cainta Catholic College
More Info About Me
I am Shaira Mae Mamaril, a graduate of Bachelor of Secondary Education major in Mathematics. I worked in a work from home setup at Concentrix for about one year as a Technical Support. I’m the type of employee whom you can trust with, especially with handling confidential datas. I also know how to manage time from work to personal life and am capable of working in graveyard shifts. I'm computer and media literate and also know how to use Google suites such as google drive, google meet, calendar, Gmail, google docs and google sheets. I’m also literate in using Microsoft suites such as Microsoft Teams, Microsoft Word and Microsoft Excel.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2023
Concentrix
(Advisor I, Technical Support)
• Providing technical assistance and advice to customers via phone and email.
• Ensuring the safety of every customer’s account.
• Troubleshooting technical issues.
• Speaking to customers to quickly get to the root of their problem.
• Following up with clients to ensure the problem is resolved.
2022
-
2022
BDO Corporate Center Ortigas
(Admin)
Transferring email to the designated Corporate Cards officers who has the task on it. I also generate and sending Statement of Accounts to the client/company. I'm also tasked to encode and send Unbilled transactions of the client/company.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.