2016
Bachelor of Science in Tourism
Laguna State Polytechnic University
More Info About Me
Five years working in the front desk industry. Looking for an opportunity to gain new skills in a virtual world. I try anything and everything that I find interesting. I never build a comfort zone around myself. I'm constantly in search of things that challenge me and help me grow. When I got a moment I enjoy cooking, traveling and working out.
My Skills and Competencies
Social Media Management
Graphics Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2022
Jollibee Worldwide Services
(Receptionist Supervisor)
• Lead the Reception team in their daily tasks.
• Interview and select new front desk members and undertake instructions/trainings.
• Evaluate front desk staff’s performance monthly.
• Held weekly meetings
• SLA reports, updating the company’s telephone directory
• Organized department meetings and events
• Manage room reservations ensuring that the bookings team is processing all inquiries accurately.
• Approval of DTR and OT form for team members
• Email writing
2022
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2022
Fresh and Fanous Chowking
(Marketing Assistant Reliever)
• Processing of billings (SAP SRM)
• Creation of shopping cart, PO and GR number
• Monitoring the marketing brand template
• Interact with vendors and suppliers
• Vendor enrolment management
• Department representation and announcements
• Sending and consolidating materials (forecasting of standard materials)
2017
-
2018
Jollibee Worldwide Services
(Receptionist)
• Greet and welcome guests as soon as they arrive at the office
• Answer, screen and forward incoming phone calls
• Direct visitors to the appropriate person and office
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
• Ensure reception area is tidy and presentable, with all necessary stationery and material (e.g. pens, forms and brochures)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products & services by developing copy for websites, social media, marketing materials.