2014
BS in Computer Engineering
AMA East Rizal
More Info About Me
Results-oriented professional with 8+ years of experience in the BPO industry. Strong team player with excellent communication skills, seeking a challenging new role where I can contribute to achieving business goals.
My Skills and Competencies
Social Media Management
Real Estate Expert
Data Entry
Content Creator
Certificates
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My Experience and Education
2022
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2025
TaskUs Lizzy's Watchtower
(Content Moderator)
Review and moderate user-generated content to ensure a safe and positive online environment. Responsibilities include evaluating content against platform guidelines, removing inappropriate material, and escalating issues as needed. Requires strong attention to detail, excellent judgment, and the ability to handle sensitive content while adhering to community standards.
2021
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2022
Transcom Worldwide PH, Pasig City
(Chat and Email Support)
Deliver outstanding customer service through online channels. Respond to inquiries, resolve issues, and provide information via chat and email with a focus on efficiency, accuracy, and a positive customer experience. Requires excellent written communication, problem-solving skills, and the ability to multitask in a fast-paced environment.
2021
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2021
Transcom Worldwide PH, Pasig City
(Subject Matter Expert)
Provide specialized knowledge and expertise in handling complaints to support teammates who need assistance. Responsibilities include research, analysis, content development, training, and consultation. Requires in-depth knowledge, strong communication skills, and the ability to explain complex information clearly.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Real Estate Expert
Assisting sellers and buyers in marketing and purchasing property for the right price under the best terms