2014
Bachelor of Hotel and Restaurant Management
Nueva Ecija University of Science and Technology
Hey It's ME, I'm your VA it's me!
"Hello there! I'm Shaimerlyn Dela Merced, but you can call me Shaie—your dynamic virtual assistant here to bring a touch of excellence to your business. With a passion for organization, efficiency, and a dash of personality, I'm ready to impress you with my skills as a virtual assistant.
When it comes to data entry, precision is my middle name. I'll handle your data entry needs with meticulous attention to detail, ensuring every piece of information finds its rightful place. From taming spreadsheets with the finesse of a seasoned conductor to maintaining data integrity with the utmost care, I'll transform your data chaos into a symphony of order.
Now, let's dive into the captivating world of social media. I've got the know-how to make your online presence shine. With a blend of creativity and strategic thinking, I'll curate engaging content, craft captivating posts, and optimize scheduling to help you make waves in the digital world.
But rest assured, I'm not just a one-trick pony. When it comes to administrative tasks, I've got your back. From managing calendars and coordinating appointments with the precision of a Swiss timepiece to drafting professional emails that strike the right chord, I'll handle your administrative needs with confidence and expertise.
So, are you ready to add some flair and efficiency to your business? Let's join forces and create a winning partnership. Get in touch today, and together we'll achieve remarkable success with the support of a dedicated virtual assistant."
My Skills and Competencies
Email Management
Calendar Management
Administrative Task
Research
Social Media Management
Data Entry
Certificates
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My Experience and Education
2017
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2019
DUCK AND BUVETTE FRENCH CAFE
(Cashier/Service Crew)
• My responsibilities included greeting guests as they entered the restaurant, providing suggestions or advice to customers, and responding to any questions they might have. I was also responsible for operating the cash register, scanner, scale, or computer system used by the restaurant, ensuring that meal prices were accurate, accepting payments, and issuing receipts to patrons.
• I was also tasked with handling any pricing issues and giving solutions or a great experience for consumers, processing any swaps or refunds that were requested, and packaging products, particularly if customers purchased merchandise from the restaurant.
• I was responsible for receiving meal checks, managing the register, including cash and credit transactions, and confirming the register's balance at the conclusion of each shift.
2016
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2017
Gerry’s Grill
(Receptionist/Service Crew)
• As a member of the Service Crew, I was tasked with greeting customers as they entered the establishment and directing them, if necessary, to where they should sit or stand to place an order, answering any questions customers may have had about the ingredients, portion sizes, and how the food is prepared, and taking customer orders while assisting customers with their selections and offering recommendations for them.
• I was responsible for operating cash registers in order to process cash and credit card payments for orders, promoting restaurant products by offering to upgrade items or showcasing daily specials available, and preparing and packaging food in a quick and consistent manner in accordance with company standards for presentation, cooking times, and assembly.
• I was considered to be one of the Firm's Most Trustworthy Employee.
2014
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2016
Mrs. Fields Cookie Cafe
(Store Personnel)
• As a Store Personnel, it was my responsibility to offer assistance to customers who were perusing the inventory or checking out things. I greeted customers as they entered the business, provided information in response to their inquiries about the inventory, and processed their transactions using a cash register.
• I was in charged of the cash registers. I ensured that the working area is kept clean. I provided great Customer Service. I worked as a cashier, did money counts to verify the correct change fund, and assisted customers by cleaning and keeping the lobby free of any risks.
• As a Barista, I encouraged customers to drink coffee by educating them, selling coffee and coffee grinding and brewing equipment, accessories, and supplies, preparing and serving a variety of coffee drinks, as well as pastries and cookies, and welcoming customers by determining their coffee interests and needs.
My Services
Social Media Management
Optimizing content, engaging with followers, and driving growth through strategic tactics.
Data Entry / Web Researcher
Accurate data entry & web search: vital for integrity, decisions, & productivity.
Administrative Task
Streamlining operations, organizing data, coordinating schedules, and enhancing workflow efficiency.
Amazon
Admin support, product listing management, sales optimization, and customer satisfaction enhancement on the Amazon platf
Testimonials
Mrs. Rhiza Abril
Shaie worked with me in 2014 at a renowned cafe in Manila. Sweet and strong-willed woman. While she was still in Manila, she worked to support her mother and meet her requirements. She works hard and is intelligent. She can stay with the organization because of her passion and desire to learn. She is skilled at dealing with consumer complaints and provides exceptional customer service. She treats all of her coworkers with courtesy and goodwill. She is eager to pick up new skills and has an easy time comprehending any directions you offer her. She understands how to value both herself and others. She is able to work and manage the team with little supervision.