2018
SHS ABM
Our Lady of Fatima University
More Info About Me
I am a 4th year BSA working student. I currently work in a BPO company known as WNS Global Services Inc. . I currently live in San Jose del Monte, Bulacan and I am the breadwinner of our family.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
WNS Global Services Inc.
(Associate - OPN)
Communicate with customers in Professional Manner & provide solution for specific requests as per process guidelines. Listen attentively to customer needs and demonstrate empathy while providing customer support.
March 2021
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May 2021
Inspiro Relia Inc.
(Customer Service Representative)
Fixed Term– Work From Home position
• You will be a resource for general inquiries, online transactions and order taking.
• Handle both voice and non voice split
• Communicate the value of our products and share ways for customers to get the most from 800F
• Transform into the best customer support advocate in the business, engaging with a diverse consumer base to provide solutions for customer needs.
• Establish long-term customer relationships
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.