Hey, I am Sara Jane

More Info About Me

👋 Hello, I'm Sara, a highly experienced Virtual Assistant with a strong track record of providing exceptional support and services to businesses and individuals.

📱💼 With expertise in mobile app development and tools like BuddyBoss, WordPress, and GoodBarber, I've crafted and maintained user-friendly mobile applications that enhance productivity and customer engagement. I thrive on transforming creative concepts into functional, visually appealing digital solutions.

💻🔌 Troubleshooting PC hardware and software is my forte. Whether it's resolving technical issues or optimizing system performance, I excel at diagnosing problems and implementing effective solutions, ensuring your technology runs smoothly.

📧💌 I excel in email management using platforms like Front and Help Scout, keeping your correspondence organized and efficient, while ensuring prompt responses to inquiries.

📊📆 In addition to these skills, I'm highly proficient in data entry and management, using tools like Microsoft Excel and Google Sheets to organize and analyze data, ensuring accuracy and efficiency in your business operations.

🤝 With a commitment to customer satisfaction, I've honed my customer support skills using tools like Intercom and Dashly to deliver exemplary assistance, ensuring a positive client experience.

🌐 I'm dedicated to staying updated with industry trends and tools, and I'm excited to bring my expertise and these tools to your projects. Let's collaborate and take your business to the next level.

Connect with me to explore how my skills and experience can be an asset to your business. I'm here to help you succeed. #VirtualAssistant #CustomerService #DigitalSolutions

Sara Jane R. Serafica
Quezon City, Philippines
Freelancer
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My Skills and Competencies

Artificial Intelligence
Data Analysis
Virtual Assistance
Hardware and Software Troubleshooting

Certificates

Foundations: Data, Data, Everywhere
Ask Questions to Make Data-Driven Decisions

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2010
BS Commerce Major in Management

Technological Institute of the Philippines

2018 - 2023
Freelance
(Virtual Assistant)

-managing and responding to emails
-creating and editing knowledge base articles
-responding to customer inquiries via chat
-creates mobile applications

2015 - 2018
Acquire
(Product Support Specialist)

-responding to customer inquiries via phone and email
-configures value added services

2015 - 2015
Stefanini
(IT Helpdesk Analyst)

installs, configures, and maintains computer systems and software
manages user accounts and permissions
identifies, diagnose and provide solutions to technical problems

My Services

Virtual Assistance

- Administrative support, including email management and calendar organization - Data entry and spreadsheet management

Technical Support

Handles emails and chats.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Quezon City,
Philippines


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