Hey I am Sarah

Local Government Unit- City Economic Management and Cooperative Development Office
(Tourism Operations Officer I)

Head of Marketing, Promotions and Events - 2022 - 2025
•Assist the Supervising Operations Manager and Department Head with administrative tasks, including calendar management, document preparation, email correspondence, and travel arrangements.
•Develop and execute marketing plans and schedules; design marketing materials for departmental programs.
•Posted information and announcement in social media page related to events, marketing, and promotions
•Organize and facilitate meetings and events.
•I handle the procurement of office supplies and equipment through the Bids and Awards Committee (BAC) system.
•Maintain accurate records for organizational reference.
•Provide customer service, greet guests, and handle inquiries in person or by phone.

Head of International and Domestic Relations Section - 2022 - 2025
•Managing relationships with international government officials, businesses, and cultural representatives; coordinate visits and trade missions.
•Greet and assist domestic visitors, including business delegations, government representatives, and the general public.
•Assist in arranging foreign dignitaries’ visits, ensuring smooth interactions and protocol adherence.

Head of Training Section - 2018-2022
•Developing and implementing training programs to enhance staff skills, focusing on customer service and industry standards.
•Posted information and announcement in social media page related to training
•Facilitating training sessions using engaging methods like workshops and role- playing.
•Assessing training needs through surveys and evaluations, ensuring ongoing improvements.
•Collaborating with management and external trainers to address skill gaps and support sector goals.
•Maintaining training records and preparing reports on progress and effectiveness for senior management.

Head of Statistics Section - 2015-2018
•Collecting and analyzing data on tourism trends, visitor demographics, and economic impacts.
•Generating reports and presentations to provide insights for stakeholders and management.
•Designing and conducting surveys to gather data on visitor satisfaction and market needs.
•Maintaining databases to ensure accurate and up-to-date tourism data for strategic planning.