Bachelor of Science in Information Technology
Informatics College
I have been a customer care professional for over 10 years, and I help clients meet their needs by managing their personal and business accounts. During my free time I bake pastries and sell them, I love how I can express my creativity through baking by decorating cakes and cupcakes. I love creating recipes and getting positive feedback from my clients. Because of the competition in the baking industry, I learned the importance of social media marketing and how it can help my business get prospective clients, convert them into customers and retain them. I learned how to edit my product videos and posters by using Canva, Picsart and YouCut. And now I also help other businesses to manage their Social Media Accounts.
Informatics College
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.