Hey I am Sarah

ABOUT ME

Hi! I'm Sarah a dedicated and detail-oriented Virtual Assistant with a strong background in administrative support, data entry, and document management. With a passion for organization and efficiency, I specialize in helping busy entrepreneurs, professionals, and small business owners stay on top of their tasks. Whether it's managing emails, organizing files and scheduling appointments. I bring reliability, accuracy, and confidentiality to every task. I take pride in delivering quality work on time and adapting quickly to new tools and workflows. Let me take care of the details so you can focus on growing your business.

Sarah Jane S. Felicilda
Mandaue City, Philippines
Freelancer
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Skills and Expertise

Proactive problem-solving and troubleshooting
Excellent organizational and time management abilities
Attention to detail and accuracy
Email Management, scheduling and data entry

Certificates

General Virtual Assistant

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2020
Bachelor of Science in Social Work

Southern Leyte State University Maasin City Campus

2024 - Present
Vicente Sotto Memorial MedicaL Center
(Medical Social Worker/Administrative Support)

✅ Bookkeeping Assistance: Recording and balancing financial transactions and hospital assistance fund monitoring, ensuring accurate documentation and compliance with financial guidelines.
✅ Proactively followed up on lacking documents, resulting in 100% compliance in on-time submission from patients and families.
✅ Data Entry: Fast and accurate input of employee, patient, and financial records
✅ Improved coordination between patients, families, and the hospital team, leading to smoother processing of social services and medical assistance.
✅ Maintained confidentiality while handling sensitive patient information in compliance with hospital policies and data privacy standards.

2023 - 2024
DEPARTMENT OF SOCIAL WELFARE AND DEVELOPMENT OFFICE
(Project Development Officer)

✅Crossmatch new data with existing records in the central database to detect inconsistencies, duplications, and gaps.
✅ Coordinate schedules, travel arrangements, and communication with stakeholders
✅ Organize and maintain records, files, and documentation.
✅ Help monitor progress of project activities and maintain checklists.
✅ Monitor and manage inventory of supplies and equipment
✅ Handle logistical tasks like venue setup, attendance tracking, and supplies monitoring
✅Ensure proper labeling and archiving of project-related documents

2021 - 2023
AMOSUP SEAMENS HOSPITAL
(Human Resource Assistant)

✅ Proactively followed up on lacking documents from new hires, achieving a 95% on-time completion rate of employment records before start dates.
✅ Successfully organized and maintained complete and accessible 201 files for all employees, ensuring updated personal records for audit readiness and HR compliance.
✅ Managed timekeeping tasks, including checking daily time in/out and calculating late hours for accurate payroll deductions.
✅ Streamlined filing and organization of newly hired employees' documents, resulting in faster processing of pre-employment requirements and clearance.
✅ Assisted in organizing and preparing all HR-related documents necessary for hospital License to Operate (LTO) renewal, contributing to successful compliance with DOH requirements.
✅ Conducted clear, engaging orientation sessions for newly hired employees, ensuring they understood hospital policies, timekeeping, and workflow.
✅ Maintained confidentiality and accessibility of employee records while supporting hospital HR administrative functions, allowing HR managers to focus on employee engagement and retention initiatives

Services Offered

Customer Support

Handle customer inquiries, provide prompt responses. Ensure customer satisfaction and maintain positive relationships

Social Media Management

Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.

Data Entry / Web Researcher

Search the Internet for information on a wide variety of topics.

Administrative Support

Efficiently manage administrative tasks such as email and calendar management, data entry, document organization.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Mandaue City,
Philippines


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