2017-2019
Bachelor of Science In Computer Science
North Luzon Philippines State College
Your Rockstar Virtual Assistant
Hi! I’m an aspiring Virtual Assistant with a passion for supporting entrepreneurs and small businesses by making their day-to-day operations easier and more efficient. I specialize in administrative tasks, email and calendar management, and visual content creation using Canva.
With a creative eye and attention to detail, I love designing professional graphics for social media, presentations, and branding materials that align with a client’s vision. I'm organized, dependable, and always ready to learn new tools and systems to provide the best support possible.
I have 7 months of experience working in a local eCommerce business, where I managed online operations including product listings, order fulfillment, customer service. I'm genuinely passionate about creating meaningful customer experiences and finding innovative ways to improve online sales—it's what drives me to keep learning and growing in the eCommerce space.
I’m highly organized, creative, and always eager to learn. Whether it’s building a content calendar, engaging with followers, or designing eye-catching posts, I’m ready to bring energy and fresh ideas to your brand’s social media presence. Let’s grow together!
My Skills and Competencies
Time management
Project Management
Creativity
Calendar Management
Graphic Design
Social Media Management
Certificates
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My Experience and Education
May 17, 2024
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January 3, 2025
Zandia Online Shop Local
(e-commerce virtual assistant)
I managed and updated product listings, ensuring accurate descriptions, pricing, and inventory across various e-commerce platforms.
I handled order processing and coordinated with couriers to ensure timely and efficient deliveries.
I provided customer service support through chat, email, and social media, resolving inquiries and concerns promptly.
I assisted with sales campaigns and promotions by setting up discounts and monitoring campaign performance.
I maintained accurate records of transactions, returns, and stock levels to help with inventory planning.
I created basic reports to track sales, customer feedback, and product performance.
I communicated with local suppliers to ensure product availability and restocking when needed.
I monitored and responded to customer reviews, helping improve store ratings and customer satisfaction.
My Services
Data Entry
Inputting information into a computer system or database, usually from physical documents, forms, or other sources.
Content Strategy
A plan that outlines how content will be created, published, and managed to achieve specific goals
Social Media Management
The strategic process of managing a brand's presence on various social media platforms.