Hey I am Sarah Grace

Your Rockstar Virtual Assistant

Hi! I’m an aspiring Virtual Assistant with a passion for supporting entrepreneurs and small businesses by making their day-to-day operations easier and more efficient. I specialize in administrative tasks, email and calendar management, and visual content creation using Canva.
With a creative eye and attention to detail, I love designing professional graphics for social media, presentations, and branding materials that align with a client’s vision. I'm organized, dependable, and always ready to learn new tools and systems to provide the best support possible.
I have 7 months of experience working in a local eCommerce business, where I managed online operations including product listings, order fulfillment, customer service. I'm genuinely passionate about creating meaningful customer experiences and finding innovative ways to improve online sales—it's what drives me to keep learning and growing in the eCommerce space.
I’m highly organized, creative, and always eager to learn. Whether it’s building a content calendar, engaging with followers, or designing eye-catching posts, I’m ready to bring energy and fresh ideas to your brand’s social media presence. Let’s grow together!

Sarah Grace S. Pantoja
Candon City Ilocos Sur, Philippines
Freelancer
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My Skills and Competencies

Time management
Project Management
Creativity
Calendar Management
Graphic Design
Social Media Management

Certificates

My Experience and Education

  • EXPERIENCE
  • EDUCATION
2017-2019
Bachelor of Science In Computer Science

North Luzon Philippines State College

May 17, 2024 - January 3, 2025
Zandia Online Shop Local
(e-commerce virtual assistant)

I managed and updated product listings, ensuring accurate descriptions, pricing, and inventory across various e-commerce platforms.

I handled order processing and coordinated with couriers to ensure timely and efficient deliveries.

I provided customer service support through chat, email, and social media, resolving inquiries and concerns promptly.

I assisted with sales campaigns and promotions by setting up discounts and monitoring campaign performance.

I maintained accurate records of transactions, returns, and stock levels to help with inventory planning.

I created basic reports to track sales, customer feedback, and product performance.

I communicated with local suppliers to ensure product availability and restocking when needed.

I monitored and responded to customer reviews, helping improve store ratings and customer satisfaction.

May 10 2025 - May 11 2025
As project based client
(social media management)

While applying on OnlineJobs.ph, I was approached by a client launching a new e-commerce brand called VitalVest, specializing in high-performance vests designed for active lifestyles.I create eye-catching product designs but also develop a creative advertisement to showcase their products online.The client aimed to target fitness enthusiasts and outdoor adventurers who value both functionality and style. They desired an advertisement that would resonate with this demographic and drive traffic to their online store.

April 10,2025 - July 1,2025
As project based client
(Dropshipping Shopify Virtual Assistant)

I have extensive experience as a Shopify Virtual Assistant, where I was responsible for managing and optimizing eCommerce stores. My primary duties included creating compelling and SEO-friendly product titles and descriptions to attract and retain customers. I also designed and implemented accurate size charts to improve the shopping experience and reduce product returns.

In addition, I utilized Kopi to import products from competitors efficiently, allowing the store to expand its catalog quickly and stay competitive in the marketplace. I regularly monitored store performance, updated product listings, and ensured that all information was accurate and aligned with the brand’s standards. This role required attention to detail, effective time management, and a proactive approach to problem-solving.

Throughout this experience, I gained valuable skills in product listing, data management, and using various tools to streamline processes and improve overall store performance.

Februay 4,2025 - April 6,2025
As project client based
(Social Media Specialist)

I have experience as a Social Media Specialist, where I created engaging content using Canva templates to design eye-catching graphics. I also utilized ChatGPT to generate compelling captions and ideas for posts. Additionally, I used MidJourney to create unique images by working with prompts, enhancing the visual appeal of social media campaigns.

My Services

Shopify Store Manager & Content Specialist

Manages a Shopify store and creates or improves product titles, descriptions, and size charts

Social Media Specialist

Creates and manages content on social media platforms to help a brand or business connect with and grow its audience

Data Entry

Inputting information into a computer system or database, usually from physical documents, forms, or other sources.

Content Strategy

A plan that outlines how content will be created, published, and managed to achieve specific goals

Social Media Management

The strategic process of managing a brand's presence on various social media platforms.


Works

Let's work together !

I am available for freelance projects.
Hire Me

Get In Touch

Address :
Candon City Ilocos Sur,
Philippines


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