Bachelor of Science in Customs Administration
Dr. Carlos S. Lanting College
Dr. Carlos S. Lanting College
Contact customers who have complaints or complex/escalated issues. Ensure that concerns are fully understood and addressed comprehensively and quickly in a positive and helpful way for customers, minimizing further issues.
Track shipments and communicate with clients about the package's progress. Dealt with quotes from prospective shippers. Filled out import-export documentation, compile carrier and route assignments, compute international fees for each shipment, and keep track of shipment payments and quotas.
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