BS PUBLIC ADMINISTRATION Major in PUBLIC FISCAL ADMINISTRATION
MINDANAO STATE UNIVERSITY
Marketing Assistant with 7+ years of experience providing exceptional customer service, and handling accounts with extensive experience resolving escalated customer complaints and issues. Strong interpersonal skills proven through customer satisfaction and peer recognition awards.
MINDANAO STATE UNIVERSITY
-Cross – sells other bank products and services
-Informs clients of new products, offerings and rates
-Ensure that accounts are properly maintained, signature capture procedures are observed and maturities are handled according to the client’s instructions.
- Marketing New Clients
- Responsible in identifying the specific protection and investment needs of endorsed clients and customizing financial solutions to the customers of our bank partner, RCBC, our strategic partner.
- Responsible for overall sales performance, acquisition of new business and relationship management with our bank partner, the Branch Manager and bank employees.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.