2017
Bachelor of Science Hospitality Management
Asian College of Technology
Helping Coaches and Small Business Owners | Virtual Assistant | Social Media Growth Strategist 🚀
Feeling overwhelmed by endless tasks? You're not alone!
As your General Virtual Assistant, I’ll handle the tedious stuff—emails, scheduling, data entry, and customer support—so you can focus on growing your business.
Here’s how I can help:
✅ Email Management – Prioritizing and organizing your inbox.
✅ Calendar Coordination – Scheduling appointments, avoiding double bookings.
✅ Task Organization – Keeping deadlines and tasks in check.
✅ Research & Data Entry – Gathering info and maintaining records.
✅ Customer Support – Ensuring timely and professional responses.
✅ Basic Graphic Design - Creating simple graphics for social media, presentations, and more.
Let me take care of the details while you focus on what truly matters. Ready to simplify your life? Let’s work together! 🚀
My Skills and Competencies
E-Commerce Virtual Assistant
Customer Service Representative
Facebook ads manager
Graphic Designer
Data Entry Specialist
Social Media Manager
Certificates
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My Experience and Education
2016
-
2017
TLC Studio
(Administrative Assistant)
• Sending Emails
• Editing photos
• Maintains supplies inventory by checking stock to determine inventory level, anticipating needed supplies, placing and expediting orders for supplies
2019
-
2022
Concentrix
(Customer Service Representative)
• Provide exceptional service to customers by addressing their inquiries,
resolving issues, and ensuring overall satisfaction.
•Handle incoming calls, emails, and chat messages, assisting customers with
product information, troubleshooting.
• Process payment
• Actively listen to customer concerns, empathize with their situation, and work
to find the most effective solutions, whether that’s providing technical support,
offering product recommendations, or managing complaints. I aim to resolve
issues efficiently while maintaining a positive and professional tone.
2023
-
2024
Neech Creations, Graphix printing, Hush Clothing
(Social Media Manager)
• Content Scheduling: Optimizing post timing to reach target audiences.
• Customer Support: Handling customer queries and complaints on social media in a timely and professional manner.
• Staying Updated: Keeping up with platform updates and changes (e.g., algorithm updates, new features).
My Services
CUSTOMER SERVICE
In a customer service role, my primary focus is on providing exceptional service and support to customers.
GRAPHIC DESIGNER
I utilize my creativity and design skills to develop visually stunning and engaging designs across various mediums.
SOCIAL MEDIA MANAGER
I manage social media platforms such as Facebook, Instagram, Twitter, LinkedIn, and others, ensuring consistent brand re
FACEBOOK ADS MANAGER
As a Facebook Ads Manager, my primary role is to strategize, create, and optimize advertising campaigns on Facebook Meta
E-COMMERCE VIRTUAL ASSISTANT
I provide comprehensive support in various aspects of e-commerce operations, including product listing, inventory manage
DATA ENTRY
I efficiently and accurately enter data into databases, spreadsheets, or other systems using a variety of tools and soft