2014
Blank
Dasmariñas National High School
I'm a Superstar Customer Service Representative.
I have lots of experience in Telco and Technical Support and Data capturing. I have lots of experience jn Microsoft Office: Word, PowerPoint and Excel. I know that i would be great investment to your administration needs and i will work hard towards achieving the goals and objectives set by you.
I am a hard working person, always determined, a fast learner and easy to work with.
I only need a chance to prove myself.
My Skills and Competencies
Customer Service
Appointment Setting
Social Media Management
Data Entry
Certificates
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My Experience and Education
2022
-
2023
TPG
(Help Desk)
Providing assistance to Customer with their bills and technical issues
2019
-
2021
Teletech
(Technical Support Representative)
Providing assistance to Customer who has issues with their Internet and telephone service.
2017
-
2019
iQor
(Customer Service Representative)
Providing assistance to Customer with their billing concern
09/2023
-
02/2024
TaskUs
(Email Support)
provide assistance to company customers via email. My responsibilities for this role include developing customer relationships, solving customer issues, promoting products and services, maintaining their job knowledge, reporting to supervisors, and forwarding unresolved queries to specialists.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.