2009
BS Nursing
World Citi Colleges
More Info About Me
A dedicated and results-driven professional with 4 years of experience as a Team Lead. Proven ability to manage and motivate teams to achieve company goals while maintaining a positive work environment. Skilled in problem-solving, decision-making, and fostering strong team collaboration. Experienced in training and mentoring team members to develop their skills and improve performance. Ready to contribute leadership expertise and drive success in future roles.
My Skills and Competencies
Social Media Management
Executive Assistant
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
-
2025
Afni Philippines
(Project Coach)
Coaching & Performance Improvement
Recovery Strategy Execution
Supervisory and Mentoring Functions
Reporting & Documentation
2019
-
2021
Afni Philippines
(Customer Service Representative)
Deliver excellent customer service via inbound calls
Identify customer product or service needs
Review and update account activity
2014
-
2019
Eperformax
(Customer Service Representative)
Deliver excellent customer service via inbound calls
Identify customer product or service needs
Review and update account activity
My Services
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Executive Assistant
Professional responsible for managing the schedules and communications of key executives in their company.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.