2011
Bachelor of Secondary Education - Major in Mathematics, LPT
ABADA College
This is Rye
My goal is simple: To INSPIRE people, and To DELIVER RESULTS that matter.
I’m a purpose-driven leader with 12+ years of experience in the BPO industry, where I’ve had the opportunity to lead diverse programs across Telecommunications, Retail, Sales, Travel, Collections, and Car Rentals. I am skilled in managing priorities to maximize efficiency and results by being proficient into different project management tools. Proven track record in revenue growth, client relationship management, and leading high-performing teams. Expert at distinguishing urgent from important tasks, ensuring timely delivery without sacrificing quality. Adept at aligning operational strategies with client objectives to achieve sustained business growth and satisfaction.. I believe in leading with purpose, collaborating with integrity, and always keeping the client’s vision at the center of every decision.
My Skills and Competencies
Social Media Management
Administrative Assistance
Data Entry
Client Success Management
Bookkeeping
Certificates
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My Experience and Education
2020
-
2025
iQor Company
(Operations Manager)
N/A
2019
-
2020
iQor Company
(Operations Supervisor)
N/A
2018
-
2019
iQor Company
(Trainer)
N/A
2015
-
2018
C3/ We are Everise
(Trainer)
2011
-
2012
Jehoshua Christian School
(Secondary Mathematics Teacher)
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Client Success Manager
drives retention, builds trust, and translates client goals into measurable outcomes.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.