Bachelor of Science in Information Technology
ACLC College Taguig
I'm a highly skilled individual with expertise in a variety of fields, including virtual assistant services, content creation, web research, and web design and development. As a virtual assistant, I have a keen eye for detail and are able to manage tasks efficiently and effectively. As a content creator, I have a natural flair for writing and a knack for creating engaging and informative content that resonates with audiences. I am an adept web researcher, with a strong ability to source information quickly and accurately. Finally, my expertise in web design and development enables me to create visually stunning websites that are both user-friendly and highly functional. Overall, my diverse skill set makes me a valuable asset to any organization or individual seeking to enhance their online presence.
ACLC College Taguig
Customer Service and Communication: Possess excellent communication skills to interact with users in a friendly and professional manner, actively listen to their concerns, and provide clear instructions and solutions.
Training and User Education: Develop and deliver training materials and workshops to educate users on technical topics, software applications, and new technologies.
Troubleshooting and Problem Solving: Assist users with technical issues, providing step-by-step instructions to diagnose and resolve problems with hardware, software, and network connectivity.
Remote Desktop Support: Utilize remote access tools to provide troubleshooting and technical support to users, enabling you to access their devices and resolve issues remotely.
System Configuration and Installation: Provide guidance on system configuration and installation procedures, including hardware setup, software installation, and network configuration. Assist users with system integration and customization.
Testing and Quality Assurance: Develop and execute test plans to verify system functionality, performance, and reliability. Identify and troubleshoot any issues or bugs, working closely with development teams to resolve them.
User Training and Support: Develop training materials and conduct training sessions to educate users on how to use the new system effectively. Provide ongoing support and troubleshooting assistance to users during the implementation process.
Documentation and Reporting: Create comprehensive documentation, including system configurations, installation procedures, user guides, and troubleshooting manuals. Generate status reports and progress updates to keep stakeholders informed throughout the implementation process.
Continuous Improvement: Monitor the performance of the implemented system, gather feedback from users, and identify areas for improvement. Provide recommendations for system enhancements or optimizations to maximize its effectiveness.
Work from a remote location, to provide administrative support to the clients.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.