2006
COMPUTER SYSTEMS AND OFFICE MANAGEMENT
ASIAN COLLEGE OF SCIENCE AND TECHNOLOGY
My Skills and Competencies
Customer Service
Data Entry/Email and Phone Support
Logistics Coordinator/Dispatcher
General Admin VA
Certificates
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My Experience and Education
2021
-
2022
SUMMITT TRUCKING LLC
(VIRTUAL ASSISTANT)
GENERAL ADMIN VA.
• General Support
• Dispatch Driver on daily routes
•Assist driver to be on time on their pick up and delivery and see to it they have all detailed and correct info (VRID, Pick up #, pick up and delivery appointment time /special instructions about the load.
•Monitor and assist them through the mail, WhatsApp, telegram, tracking tools, and other needed apps
•Collect files and important documents. POD/Signed BOL, Rate Cons, and Invoice
•Oraganize and double-check pre-planned routes
• Collaborating with shippers/receivers, carriers, and fellow dispatchers to manage scheduled pick-ups and drop-offs.
• Address any problems or complaints. Problem solver
• Handles mail and phone calls
2018
-
2020
Customer Service / TSR
(Transcom Worlwide)
Politely answer inbound calls and respond to customer inquiries in a timely manner
Generate customer interest in the company’s products or services
Provide personalized customer service by responding to the needs of customers
Document and report on customer feedback to improve the customer experience
Manage and update customer databases with notes for each customer
2011
-
2018
GAISANO CAPITAL GROUP OF COMPANIES
(Treasury Department Head)
Handles Treasury Department. All administrative work.
My Services
General Administrative Assistance
Full package of administrative assistance. Equipped with a computer skillset.Tech Savvy
Logistics Dispatcher.
2 years of experience in dispatching tasks.Excellent organizational, communication, and time management skills