Bachelor of Science in Hotel & Restaurant Management
University Of Manila
Hi! Thank you for checking out my profile. I'm Russy a freelance Virtual Assistant, Social Media Manager, Graphic artist, and Canva enthusiast. I have excellent organizational skills, deep insight into business procedures and strategies, and exceptional communication skills with clients with experience in providing and managing clients' business pages and customer support.
My goal has always been to exceed the expectation of both my employer and clients and help them to the best that I can. This includes an accurate output of my work in less amount of time possible.
University Of Manila
I do monitoring responses and tweets to Facebook posts and engage with brand advocates and respond to trolls and negative feedback. I know how to make content move on Facebook, Instagram, and other social networks and do deliver and amplify content, both from the brand and its community.
I do provide administrative support to companies remotely by answering phone calls, responding to emails, and managing schedules. Handle administrative projects and deliver high-quality work under minimum supervision. I’m responsible also in analyzing engagement data, identifying trends in customer interactions and planning digital campaigns to build community online.
I am responsible for overseeing employee compensation, compensation databases, job descriptions, benchmark compensation, annual performance reviews, and employee benefits. I also make sure that the compensation plans comply with the relevant legislation.
I help and give assistance remotely to clients with complaints and questions and give customers information about products and services. Knowledgeable of processing orders, forms, applications, and requests.
Keeping records of customer interactions, transactions, comments, and complaints.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.