2009
AB Mass Communication
Adamson University
More Info About Me
As a multifaceted professional, I bring a unique blend of expertise aligned to my collective goal to drive impactful engagement.
Vision:
Empowering Organization, Connecting People: I envision a world where companies thrive through authentic communication, and individuals find value in every interaction.
Mission:
Crafting Excellence in Communication:
As an Email Marketer, I strive to deliver personalized, relevant content that resonates with recipients, driving conversions and loyalty.
As Lead Generation Specialist, I bridge the gap between potential customers and valuable solutions, employing data-driven strategies.
As a Copywriter, I wield words to captivate, inform, and motivate, ensuring clarity and impact.
As E-commerce Catalogue Specialist, I curate visually appealing product listings that enhance user experience and boost sales.
As a Case Specialist, I empathetically resolve inquiries, ensuring customer satisfaction and adherence to policies.
As a Social Media Specialist, I amplify brand visibility, foster community, and engage authentically on social platforms.
Let’s build lasting connections with our loyal customers together!
My Skills and Competencies
Social Media Management
Lead Generation Expert
Data Entry
Content Creator
Certificates
My Experience and Education
2024
-
2024
Lead Connects
(Lead Generation Specialist)
Customer Research · lead mining · Email List Building
2023
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2024
iWebFramework
(Information Technology Sales Specialist)
•Sourcing and Outreach: Acquired both active and passive candidates through diverse channels, including telemarketing, personal meetings and electronic direct mail.
2022
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2023
Fresh Daily
(Operations Supervisor Trainee)
•Oversee Efficiency: I monitored and enhanced the efficiency of operational processes across various functions, including IT, customer support, and finance.
•Strategic Planning: I participated in strategic planning and goal-setting for different business areas.
•Cost Reduction: I implemented processes to reduce costs and improve overall performance.
•Supervision and Reporting: I supervised employees, analyzed performance metrics, and provided administrative support.
2018
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2021
iWebframework
(Recruitment Software Sales Specialist)
•Sourcing and Outreach: Acquired both active and passive candidates through diverse channels, including telemarketing, personal meetings and electronic direct mail.
•Product Knowledge and Demonstration: Customized software solutions to align with each client’s specific requirements. Enhanced software processes, resulting in improved efficiency and time savings.
•Sales and Relationship-Building Skills: Attentively understood client needs by actively listening to their challenges. Nurtured relationships throughout the buyer’s journey and software maintenance phases.
2021
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2022
Step up Manpower Inc.
(Welfare Representative / Social Media Specialist)
•Identify and Assess Needs: Recognize vulnerable domestic helpers and evaluate their requirements. Offer consultative support through the organization’s social media platform.
•Facilitate Communication: Serve as a bridge between families, the Philippine Overseas Employment Organization, Overseas Workers Welfare Administration, and foreign recruitment agencies.
•Boost Morale: Generate uplifting social media content to motivate domestic helpers and encourage their hard work.
•Efficiently Handle Issues: Manage disputes, situations, and problems within the Customer Relationship Management (CRM) system.
2014
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2018
Prime Meridian HR Consultancy
(Sales and Marketing Executive)
•Marketing Strategy Development: Collaborate on creating effective marketing strategies.
•Sales Strategy Collaboration: Work closely with Southeast Asia sales team to devise focused sales approaches.
•Calendar Management: Maintain an organized schedule, arrange meetings, and coordinate Certification and Training events.
•Course Facilitation: Assist during ISO immersion courses, managing administrative tasks on-site.
•Feedback Assessment: Collect and analyze trainee feedback to enhance course content, instructor performance, and delivery methods.
2012
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2014
Expert Global Solutions (now Alorica)
(Correspondence Representative)
•Research and Inquiry Handling: Investigate inquiries, analyze claims, and manage correspondence related to various matters.
•Account Information Management: Address changes in account details and review incoming correspondence.
•Issue Resolution: Collaborate with other departments to resolve customer issues promptly.
2010
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2011
Scopeworks Asia, Inc.
(Operations Assistant)
•Operational Support: Assist the Operations Director in addressing operational challenges.
•Meeting Coordination: Schedule weekly meetings with Operations Supervisors and the IT Department to discuss operations-related issues and concerns.
•Customer Service: Deliver exceptional service to customers and foster positive relationships with vendors.
•Administrative Tasks: Handle form preparation and filing, oversee the maintenance department, and maintain accurate logs and inventory records.
•Process Improvement: Analyze operations and propose enhancements to the Operations Director.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Lead Generation Expert
Support in building a pipeline of leads to meet business plans, quotas and company objectives.