Bachelor of Science in Information Technology
Pamantasan ng Lungsod ng Valenzuela
As a skilled and dedicated professional, I bring a keen eye for detail and a passion for continuous improvement. My collaborative approach and strong communication skills have consistently led to successful outcomes. I thrive in dynamic environments, quickly adapting to new challenges and driving positive change. Ready to use my expertise to help your team succeed, I’m excited about taking on new opportunities that encourage growth and innovation.
Pamantasan ng Lungsod ng Valenzuela
- Offers proactive support to address errors, mistakes, and technical faults.
- Support players in understanding promotions, loyalty programs, and terms and conditions.
- Conduct verification in accordance with established procedures to detect and address fraud, anti-money laundering (AML), and potential risks.
- Managed call flow and responded to technical support needs of customer.
- Troubleshoot and adjusted correct potential TV, phone and internet problems
- Ensure a positive experience by providing the right customer solution
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Served customers in a friendly, efficient manner following outlined steps of service.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.