2014
Bachelor of Science in Accountancy
Western Mindanao State University
More Info About Me
A virtual assistant who demonstrated skills in customer support, outbound calling and prospecting to increase business sales pipeline. I also assist business owner in keeping records of business-related transactions with accuracy. I believe that error-free bookkeeping is vital in decision making process in any form of business. I am dependable, detail-oriented, transparent and with great organizational skills.
My Skills and Competencies
Cold Calling/Appointment Setting
QuickBooks Navigation
Data Entry
Proficient in Excel/Google Spreadsheet
Certificates
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My Experience and Education
2021
-
2022
Attain Equity Group
(Real Estate Virtual Assistant)
❖ Prequalify leads (Condition, Price, Motivation, Timeline)
❖ Book Appointments and inform the Buying Specialist
❖ Manage CRM, Data Entry and Follow-up Cold Leads
❖ Look for house for sale on-market in accordance to set criteria using Privy, then add it on Trello.
❖ Tools used: Call Tools, Batch Dialer, Prop stream, Zillow, Redfin, DocuSign, Google Sheets
2019
-
2021
ePerformax Contact Centers and BPO
(Customer Support Associate – eBay & T-Mobile)
❖ Assist customers to place their order and fix payment issues
❖ Handle escalated disputes and claims on their transactions
❖ Process refunds and to create case if necessary.
2017
-
2018
Department of Social Worker and Development
(Municipal Financial Analyst)
❖ In charge of facilitating community volunteers within a specific barangay in
monitoring their financial activities and exercising quality assurance/control for
each financial transaction.
❖ Inclusive of my tasks was to educate them on how to open their bank community
bank account for their project, making journal entries and how to prepare
disbursement vouchers for payments.
2014
-
2017
Century Pacific Food, Inc.
(Accounting Analyst)
❖ Determining usages of Raw Materials monthly and identifying the cause and
effect of variances on the production process.
❖ Responsible for data entries, inventory monitoring, quality control relative to
product cost.
❖ Consolidating bulk cost related transactions for weekly and monthly reporting to
the management.
My Services
Cold Caller / Appointment Setter
Making phone calls to homeowners in a specific area to generate leads and create an appointment for potential deal.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
QuickBooks Expert
Track expenses, manage cash flow & create invoices.