2017
Bachelor of Science in Business Administration
Western Leyte College of Ormoc Inc.
Your Virtual Assistant
Former bank employee with a strong track record of providing exceptional customer service and managing confidential information transitioned to a virtual assistant role.
Possess excellent communication skills, attention to detail, and the ability to multitask and manage competing demands in a fast-paced environment. Adept at using technology to perform administrative tasks with accuracy and efficiency.
Certificates
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My Experience and Education
2023
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2023
Freelancer
(General Virtual Assistance)
Remotely support clients with a wide range of administrative tasks. This includes managing emails, coordinating schedules, organizing data, conducting online research, creating and editing documents, handling basic customer inquiries, social media management and more
2018
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2023
Rizal Commercial Banking Corporation (RCBC)
(Service Associate)
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โProvide friendly and professional assistance to clients.
โAnswer inquiries and assist with tasks.
๐๐ซ๐๐ง๐ฌ๐๐๐ญ๐ข๐จ๐ง ๐๐ซ๐จ๐๐๐ฌ๐ฌ๐ข๐ง๐
โAccurately record and manage transactions.
โUse computer systems for data entry.
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โMaintain organized records and documents.
โFollow compliance and record-keeping guidelines.
๐๐จ๐ฆ๐ฆ๐ฎ๐ง๐ข๐๐๐ญ๐ข๐จ๐ง
โCommunicate effectively with clients and team members.
โResolve issues or escalate when needed.
๐๐ซ๐ ๐๐ง๐ข๐ณ๐๐ญ๐ข๐จ๐ง
โKeep work materials and information neat and accessible.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creation
Producing various social media posts, to convey information and engage audiences.
Executive Virtual Assistance
Remotely support clients or employers with a wide range of personal and administrative tasks.
Testimonials
Marre S.
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"Clear & fast communication and also made some extra suggestions that we could use in our notion dashboard. Will be back to work with Roxanne"