I’m a third-year nursing student with a strong foundation in healthcare and a background in customer service. Recently, I completed hands-on training as a Medical Virtual Assistant, where I developed skills in patient scheduling simulations, medical scribing, and core administrative tasks. My experience in fast-paced environments has strengthened my communication, attention to detail, and ability to stay calm under pressure. I’m proactive, hardworking, and always eager to learn qualities that help me support and add value to any healthcare team.
Chinese General Hospital Colleges
Our Lady of Fatima University
Performed vital signs monitoring to assess patient condition and report abnormalities to the supervising nurse.
Trained and assisted as a Circulating Nurse and Scrub Nurse in the Labor and Delivery area, ensuring sterile technique, proper instrument handling, and patient safety during procedures.
Provided holistic patient care, including assisting with personal hygiene, mobility, and comfort measures under professional supervision.
Administered oral and intravenous (IV) medications safely and accurately, following the physician’s orders and under the supervision of a registered nurse.
Developed and mastered Nursing Care Plans (NCPs) and FDAR (Focus, Data, Action, Response) charting to ensure accurate and comprehensive patient documentation.
Learned to interpret and utilize patient charts, including medical histories, physician’s orders, and laboratory results, to support effective care delivery.
Memorized and applied knowledge of IV flow rate calculations and IV therapy principles in clinical practice.
Familiarized with a wide range of medications, including their indications, dosages, and side effects, to promote safe medication administration.
Participated in direct patient care activities, assisting with treatments and observing patients for responses to therapy.
Delivered excellent customer service by greeting customers warmly, assisting with orders, and addressing inquiries in a courteous and professional manner.
Ensured customer satisfaction by providing prompt service and maintaining a positive and friendly attitude during high-volume hours.
Attended to customer complaints and concerns, resolving issues effectively to uphold the brand’s reputation for quality service.
Managed and served a large volume of customers in a fast-paced environment while maintaining accuracy and efficiency.
Scheduling appointments, handling correspondence, and managing records.