Bachelor Of Secondary Education Major in Music, Arts, Physical Education, and Health
Bachelor's Degree
Hello! I'm Rowilyn, a self-starter individual who thrives on learning new skills, improving processes, and overcoming challenges. Although I may not have direct experience in this role, I am equipped with the skills and qualities necessary to excel in assisting you with your administrative tasks.
I have acquired a solid foundation in these areas through my training in ProVA. I am particularly adept at handling data accurately and efficiently, ensuring that it is organized and readily accessible when needed. With my strong attention to detail, I can meticulously manage tasks such as data entry, cold calling, email management, and other admin tasks.
I am a fast learner and eager to expand my knowledge. I have a genuine enthusiasm for embracing new technologies and tools, and I am confident in my ability to quickly adapt to any software or platform required. As a virtual assistant, I prioritize professionalism, reliability, and confidentiality. I am dedicated to meeting deadlines and delivering high-quality work. I understand the importance of communication and collaboration, and I am committed to actively listening to your needs, providing prompt responses, and maintaining open lines of communica throughout our partnership.
I believe that my skills, enthusiasm, and commitment to excellence make me a strong candidate. I am eager to embark on this journey with you, learn from your expertise, and contribute to the growth and success of your business.
My main objective is to provide clients with excellent service and build long-term, good work relationships. I am not just your Assistant but also a contributor to making your business successful.
If you are looking for a trusted person who provides progressiveness, then you are at the right place.
Exceeding your expectations is my main goal.
Contact me today and let's begin this exciting journey!
Bachelor's Degree
Outbound cold calling to prospects or home
owners using the dialer and scripts provided.
Choosing dispositions for the prospects/contacts
according to the cold call platform.
Scheduling follow-up calls for either yourself or
another team member.
Appointment setting to realtors in offering
services.
Data entry, answering of emails, and arranging the travels of client
Manages customer's inquiries and concerns thru
chat, emails, and text messages.
Transcribing and verifying customer insurance.
Processing requests for modifications or if they
wanted to pick up at their local pharmacy.
Doing outbound calls to Medicare members
informing them that their Medicare Part D was
about to expire. Providing them with options and walking
them through how to re-apply
ssisting customers in installing, configuring and
updating hardware and software, as well as fixing
any issues related to the equipment that may come
up daily.
Managing inquiries about the customer's bill,
updating information, generating invoices and
processing of payments.
Offering an upgrade or premium version of what's
being purchased by the customer.
Managing concerns about cancellations,
modification and complaints about booking reservation
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Promote companies' products and services by developing copy for websites, social media, marketing materials.
Appointment Setter/ Cold Caller