Polytechnic University of the Philippines
Regularly post boot camp related content in Instagram created via Canva
-Performs analysis, generation, and consolidation of pre-audit materials for use of auditors in upcoming audits of different business divisions.
-Manages kentucky tax worksheets from different managing general agents.
-Generates policy block number for use of different business divisions.
Regularly post social media content regarding life insurance.
Maintains daily social media activity.
Regularly posts social media content regarding travel and leisure.
Maintains daily social media activity.
-Assist HSBC pension clients with their pension related requests & queries(primarily via email & scanned correspondence).
-Manage assigned cases and perform various tasks ranging from updating member's data to running calculations for quotations. -Ensures resolution / closing of cases within the SLA given.
-Execute indexing function- correct cases as per member request. -Perform analysis, generation, and consolidation of spreadsheets for reporting to UK
-Assist CGI employees/developersin getting software licenses necessary for their daily tasks.
-Negotiates with third party vendor in order to acquire software licenses in a much lower price resulting to company savings which is reported in a monthly basis.
- Execute requisition function – collating purchase orders and transferring the PO data in Oracle up to ensuring payments of the PO, and sending the software license itself directly to the requestor.
- Perform data cleanup of member licenses for reporting to India counterparts.
-Receives inbound calls for telecommuncations provider regarding technical problems of consumers.
-Provides support to customers by performing troubleshooting thru the phone.
-Assists customers and advises them on the best possible solution to their concerns.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.