Hey I am Rowena

HealthProbe Diagnostic and Medical Clinic
(Administrative Staff and Records Clerk)

1. Patient Scheduling and Reception Responsibilities:
* Greet patients, answer incoming calls, and manage appointment scheduling via the clinic's scheduling system.
* Verify patient demographic information, collect required forms, and ensure accurate and complete documentation.
* Efficiently direct patients to designated departments and healthcare personnel.
* Maintain a professional and courteous demeanor while assisting patients and responding to their inquiries.

2. Records Management:
* Develop and maintain comprehensive electronic and physical patient records, ensuring strict confidentiality and full compliance with all applicable data protection regulations.
* Accurately enter and update patient information.
* Retrieve and file records efficiently, ensuring optimal organization and readily accessible information.
* Manage records retention and disposal processes, adhering to all relevant legal and regulatory requirements.

3. Administrative Support:
* Assist in general administrative tasks such as data entry, scanning, and filing documents.
* Coordinate and schedule meetings.
* Prepare and distribute reports.
* Assist in maintaining inventory of office and medical supplies, placing orders as needed.

4. Team Collaboration:
* Collaborate effectively with healthcare professionals, including physicians, nurses, and technicians, to optimize patient flow and clinic operations.
* Maintain proactive and effective communication with all team members to address administrative and records-related issues.
* Provide support and assistance to colleagues as needed to foster an efficient and productive work environment.