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BSBA - Accounting
University of the East
More Info About Me
Since 2018, I have transitioned into the BPO industry as a Customer Service Representative. Over the past three years, I have advanced to the role of Team Leader for a Travel Account, excelling in both voice and chat support. My leadership experience in the BPO sector has equipped me with strong problem- solving abilities, a focus on customer satisfaction, and proficiency in managing and motivating teams.
I also pursued a Bachelor of Science in Business Administration with a major in Accountancy, reaching my third year in college. This academic background has provided me with a solid foundation in financial principles and analytical skills.
I am enthusiastic about leveraging my unique blend of skills and experience to contribute to your team and drive exceptional results.
My Skills and Competencies
Social Media Management
GVA (General Virtual Assistant)
Data Entry
Bookkeeping (Online Bookkeeping (Intuit Quickbooks Online))
Certificates
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My Experience and Education
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
General Virtual Assistant
Promote companies' products and services by developing copy for websites, social media, marketing materials.