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Dental Medicine
University of the East
Digital Business Manager | Marketing | SEO | Grow Your Business Online
10+ Years of Digital Expertise: Grow Your Brand Online.
Social Media & Content Mastermind: I craft engaging content and strategic campaigns to elevate your online presence and propel brand growth.
Here's what I could do for you:
✅ Amplified Brand Awareness & Engagement: Leveraging strategic social media campaigns and captivating content, I ignite conversations and build a thriving online community around your brand.
✅ Optimized Lead Generation Strategist: My SEO and website optimization expertise attracts qualified leads, converting visitors into customers with a data-driven approach.
✅ Flawless Execution Expert: I orchestrate successful digital marketing initiatives, ensuring flawless execution and delivering measurable results on time and within budget.
✅ Data-Driven Marketing Planner: Through in-depth analysis, I craft insightful marketing strategies that optimize your online presence and propel your brand toward its goals.
I craft, manage, and execute the following:
✨ Social Media Management: Building brand awareness and engagement.
✨ SEO & Website Optimization: Attracting qualified leads.
✨ Project Management: Ensuring smooth execution and timely delivery.
✨ Data Analytics: Crafting data-driven marketing strategies.
I don't just meet expectations, I exceed them. Let's talk!
-Wena-
My Skills and Competencies
Social Media Management
SEO Specialist
Content Creator
Project Management
Digital Marketing Management
Search Engine Marketing
Operations Management
Organizational Leadership
Certificates
My Experience and Education
2023
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2025
HAVENN PTY LTD
(Marketing Project Manager)
I lead the marketing department in defining project scope, objectives, and timelines alongside marketing leadership. I then develop and manage detailed plans with resource allocation, budgets, and task dependencies.
I am hands-on to ensure efficient execution. Furthermore, I oversee project progress, proactively mitigating risks, and keeping everything on schedule and within budget.
Through regular communication and updates, I maintain clear lines with stakeholders.
Additionally, I analyze campaign performance and identify areas for improvement. Finally, I implement and maintain marketing project management tools while staying informed on the latest marketing trends and best practices.
2024
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Present
Blue16 Media
(Operations Manager (Part-Time))
As an Operations Manager, I oversee day-to-day business operations and ensure seamless execution of client projects across website support, SEO, design, and advertising. I manage timelines, assign tasks, and collaborate with cross-functional teams to meet deadlines and maintain quality standards. As the primary client contact, I provide updates, address concerns, and ensure satisfaction. I optimize workflows, create SOPs for the Digital Marketing Team, monitor performance metrics, and implement process improvements to drive efficiency. Additionally, I manage vendor relationships, ensure compliance with industry best practices, and adapt to shifting priorities while leading teams to deliver results.
2018
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2023
TaskUs
(Operations Manager)
Managing end-to-end accounts with a team comprising 150+ full-time employees and team leaders across multiple lines of business and channels.
Led and executed successful start-up campaigns for Care/Help Needs, Ride-Hailing, E-Commerce, and Food Delivery Services, resulting in increased brand awareness and customer acquisition.
Successfully managed and oversaw various Ad Hoc tasks and projects, showcasing exceptional ability to adapt and prioritize tasks effectively.
A strong background in operations management, data analytics, identifying areas for improvement, and implementing effective solutions has consistently led to cost savings and increased profitability.
Excels in strategic planning, resource allocation, and performance management to ensure smooth and effective operations.
Foster a collaborative work environment, motivating and empowering teams to achieve their full potential.
Adept at building strong relationships with stakeholders, vendors, and clients to ensure seamless operations and customer satisfaction.
2013
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2018
TaskUs
(Team Leader)
Supervise and lead a team of 15-18 HC
Set clear goals, expectations, and performance standards for team members.
Provide coaching, guidance, and feedback to team members to help them improve their performance.
Resolve conflicts and address any issues or concerns within the team.
Plan and organize team activities, projects, or tasks to meet deadlines and achieve objectives.
Conduct team meetings, provide updates, and ensure that team members are well-informed.
Foster a learning culture within the team to promote skill development and career growth.
Conduct regular performance evaluations and appraisals for team members.
2009
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2011
WNS Global Services Inc
(Team Coach)
Conduct assessments to evaluate team dynamics, strengths, weaknesses, and areas for improvement.
Analyze team performance data, feedback, and metrics to identify trends and opportunities.Provide one-on-one coaching and group coaching sessions to team members and leaders.
Help team members set and achieve individual and team goals.
Create a safe and open environment for team members to share ideas, concerns, and feedback.
My Services
Project Management
As a seasoned project manager, I optimize resources, plan, mitigate risks, and ensure timely, successful outcomes.
Digital Marketing
I'm a digital marketer skilled in SEO, SEM, and data analysis, optimizing strategies to build successful brands.
Operations Management
I'm an operations management expert optimizing processes, managing supply chains, and allocating resources efficiently.
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
SEO Specialist
Marketing professionals who use research and analysis to improve a website's ranking on search engines like Google.