Bachelor of Science in Office Administration
Golden Heritage Polytechnic College
Golden Heritage Polytechnic College
-Contacting potential clients through cold calls and emails
-• Received bookings and appointment setting
• Process transactions via email or phone
• Maintain and update sales and customer records
• Ensure sales targets are met
• Perform proper filling of documents
• Address customer needs and concerns efficiently and
• Effectively to turn unhappy customers into return guests.
• Build rapport and establish good relationships with
• Customers to ensure customer retention.
• Provide general support to visitors
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Promote companies' products and services by developing copy for websites, social media, marketing materials.