2020
Bachelor Of Science in Office Administration
Bacolod City College
More Info About Me
Hi, I'm Weng! I am an office administration graduate with a passion for social media management. I love creating engaging content and connecting with audiences online. Music is a big part of my life, and I enjoy listening to various genres during my downtime. I have a great sense of humor, which I believe helps me connect with people easily and keep a positive attitude. My ultimate goal is to become the best virtual assistant (VA), providing top-notch support and making a significant impact in the digital world.
My Skills and Competencies
Graphic Designer
Data Entry
Content Creator
Social Media Management
Certificates
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My Experience and Education
2021
-
2024
TTEC CUSTOMER CARE MANAGEMENT
(Customer Service Representative)
-Answering inbound calls across USA
-Encoding new customers informations
- Explaining customers their subscriptions as well as billing concerns
- Closing Sales
- Canceling and Resuming customer’s account
-Process Refunds
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.