2004
Bs Computer Science
Universidad de Dagupan
More Info About Me
I am an enthusiastic, self-motivated, reliable, responsible and hard working person. I am a mature team worker and adaptable to all challenging situations. I am able to work well both in a team environment as well as using own initiative. I am able to work well under pressure and adhere to strict deadlines.
My Skills and Competencies
Amazon VA
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2021
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2022
Tips and Toes Salon
(Cashier/Receptionist)
-Responsible for providing an effective and organized service to customer, delivering excellent communication and administration services, also responsible for maintaining a daily cash balance. And daily sales reports.
-Greet clients entering the Spa, determine nature and purpose of visit and direct or escort them to specific destinations.
-Maintain and organize Shop appointment calendar / fair Line up, using Software as well as Operate telephone switchboard to answer, screen or forward calls. Communicate all changes, cancellations and walk-ins to team members, also Keep track of the timing for performing a service by technicians.
- Explain products, services and treatments to clients and assist them with determining their individual needs. -Handle general requests for information and promotions; process delicate situations, such as customer requests, special needs and complaints and escalate to line manager.
-Ensure communication ethics and promote highest level of service that meets customer satisfaction. Uphold a clean, safe and well-organized working environment and ensure that the telecommunication system is functioning properly.
2017
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2020
Khaadi International
(Sales Executive)
-Proving an excellent customer service to the Khaadi quality standards including greeting every customer who enters the shop, assisting customers to locate merchandise, provide information to customers about the merchandise, ensure the floor is fully stocked, assist customers when they are in the fitting rooms, communicate when alterations have arrived.
- Handle customer complaints and escalate to the Store Manager if required. Ensure customer feedback is collected. Maintaining a customer database (when details provided)
- Working within all Company policies and procedures. Keep up to date and work within policies and procedures
-Work towards achieving or exceeding the sales targets.
-Be involved in conducting inventory checks every day.
Be answerable to Store Manager queries regarding stock.
Monitor size availability and inform Store Manager of required items Receiving and sending stock on instruction
2014
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2017
Catimini - Amalfi Ventures
(Sales Executive)
- Assist the Manager in ensuring all sales activity, planning and execution are at the highest level.
- Requires knowledge of organization's range of products and /or services as well as organization's philosophy and policies.
- Plan and carry out sales activities to meet assigned sales target
-Arrange display of products in showroom for merchandising and promotions.
- Attend to customer queries, complaints, suggestions, and requests by providing feedback to Manager
-Process sales order, preparing daily sales reports and monthly reports
- Maintain up to date stock and record of the products. Updates customer database.
-Maintain the standard display of products, cleanliness and safety in the showroom
-Perform other related functions that may be assigned from time to time.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.