BACHELOR OF ELEMENTARY EDUCATION
NEGROS ORIENTAL STATE UNIVERSITY
I’m a versatile virtual assistant with experience in a wide range of tasks, including administrative support and customer service. With a strong ability to manage multiple tasks at once, I pride myself on my attention to detail and my ability to stay organized under pressure. Throughout my previous roles, I’ve developed excellent communication skills and a knack for effective resource management, ensuring I can support team goals and enhance productivity.
NEGROS ORIENTAL STATE UNIVERSITY
Manage clients’ accounts and respond to messages - making sure that we build relationships and make sales.
Manage clients’ accounts and respond to messages - making sure that we build relationships and make sales. Also some admin tasks on the side like updating information, onboarding, etc.
Communicating with customers, building relationships, upselling, and updating profiles/accounts
Helping the client grow her online store by doing product research, product listing, basic image editing, title and description writing, and answering customer’s chat or email. I was also given additional tasks to post and share some of the products to the store’s Facebook page and Instagram account.
Assisting our customers or members regarding their concerns on the security software that we offer and regarding their identity protection.
Providing hand in hand instruction or basic solutions to our customers regarding technical concern of their cellphones.
Dealing with customer’s property mortgages by checking documents and reaching out to the brokers or lenders to make sure that we have the correct information.
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Search the Internet for information on a wide variety of topics.
Professional responsible for managing the schedules and communications of key executives in their company.