2018
Bachelor of Science in Business Management major in Operations
STI College of Santa Rosa
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2018
-
2024
Mercury Drug Corporation
(Pharmacy Assistant/Customer Service)
-- Answering questions about a company’s products and services.
— Processing orders and transactions.
— Providing proactive customer outreach.
— Handling customer complaints. Collecting and analyzing customer feedback.
— High level of accuracy over the counter daily register transactions.
— Inventory Management (ordering, receiving and displaying)
— Assist in the preparation of extemporaneous pharmaceuticals.
— Receive and input prescription orders into the system.
— Doing clerical works like, reporting in and out of stocks and minutes of the meeting.
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.