2012
Bachelor of Science in Travel Management
Our Lady of Fatima University
More Info About Me
Currently working as Phone Banking Officer at Metrobank.
My Skills and Competencies
Graphic Designer
Data Entry
Content Creator
Social Media Management
Certificates
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My Experience and Education
April 16, 2021
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Present
Metrobank
(Phone Banking Officer)
* Assist clients with their queries over the phone.
* Resolves client's concern with regards to their deposit account, online banking account.
2017
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2021
PAL Express
(Ground Operations Control Specialist)
· Monitors real time operational activities for domestic and regional stations.
· Compiles relayed timings, reports and other pertinent data of daily operations.
· Contributes and assesses operations incident plan and procedures.
· Produces timely and complete required reports (Flight Handling, On-time Performance, and Incident Report.
2013
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2017
PAL Express
(Passenger Service Agent)
· Verify passenger’s documents and tickets.
· Handles passengers boarding at the gate
· Passenger handling during normal and disrupted flights
· Ensures passengers safety and attends to their needs while on ground
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.