2016
BSIT
University of Cebu – Main Campus
More Info About Me
I am versatile and highly organized professional with a strong background in office administration, HR support, IT technical assistance, and accounting coordination. With several years of hands-on experience across dynamic business environments, I’ve developed a passion for optimizing workflows, solving problems, and supporting teams through effective communication and attention to detail.
I bring a proactive and adaptable approach to every task. I am continuously motivated to grow professionally and contribute to organizational success through reliability, efficiency, and a team-oriented mindset.
My Skills and Competencies
Social Media Management
Graphic Designer
Data Entry
Content Creator
Certificates
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My Experience and Education
2023
-
2025
Trinity Back Office Corp. – Numbers in Business
(IT – Administrator Officer)
Providing technical support and administrative assistance to ensure the smooth operation of IT systems and general office administration.
Provide first-level technical support to employees for hardware, software, and network issues.
Install, configure, and maintain computer systems, software, printers, and other IT equipment.
Manage user accounts, email configurations, and access permissions.
Assist in maintaining IT asset inventory and ensuring all devices are properly tagged and tracked.
Maintain records of IT service requests, repairs, and maintenance.
Provide general administrative support such as filing, scheduling, and document management.
Assist in onboarding new employees and offboarding departing staff by setting up and deactivating IT equipment, user accounts, email access, and necessary system permissions.
Set up and deactivate client accounts in company systems as part of the onboarding and offboarding process, ensuring data accuracy and timely access management.
Support compliance with data privacy and protection regulations through proper documentation and access controls.
Prepare and maintain IT and admin-related reports for management review.
2023
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2023
Trinity Back Office Corp. – Numbers in Business
(Recruitment Documentation Coordinator– Part time)
Convert PDF resumes into client-specific Word formats with accurate formatting and consistency
Update and maintain task lists, progress trackers, and recruitment documentation statuses using project management tools - Trello.
Coordinate with clients to clarify formatting guidelines and ensure timely delivery of completed resumes.
2016
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2017
J&K GROUP of Companies
(HR Staff/ IT - Admin Support)
Executive Administrative Assistant (CEO and Chief of Staff)
HR Task (Payroll, Attendance, disciplinary actions and maintain employee records)
Clerical task, Inventory of Petty Cash, Documentations, Organize appointments, Bank transactions, Queries (new export products and properties) and answer phone and email queries.
Customer Service (Clients queries VISA consultation, payment and issuing receipts)
Generating sign ins for new hires during the onboarding process
Resolving IT support requests from employees
Answering employee questions regarding computer systems
Gathering and analyzing data to diagnose problems with computer systems
Changing configurations, settings and permissions to fix computer issues
Installing new software and hardware drivers and updating existing ones as needed
My Services
Social Media Management
Analyzing engagement data, identifying trends in customer interaction and planning digital campaigns to build community.
Data Entry / Web Researcher
Search the Internet for information on a wide variety of topics.
Content Creator
Promote companies' products and services by developing copy for websites, social media, marketing materials.